Customer Relationship Management (CRM):
Start the Journey

Edgewater’s CRM practice leads clients through the CRM implementation journey, achieving both accelerated ROI and the building blocks for subsequent phases. Our CRM offerings are built around Microsoft Dynamics CRM 2011, which provides an attractive total cost of ownership, extends our customers existing investments in Microsoft technologies, and provides flexibility to meet a wide variety of business needs.

We have been successful where other CRM implementations fail because of our CRM best practices, and a holistic, pragmatic, business-driven approach. Our integrated offerings bring the best of business and technical expertise to solve business problems.  As your CRM partner, we provide a full-suite of solution components to ensure  a successful deployment.