Infrastructure and Support Services
Edgewater’s Infrastructure and Support Services team provides IT and Support services to support both your CRM deployment and on-going needs. We provide two distinct services --infrastructure consulting services and traditional managed services.
Infrastructure Consulting Services
- Leverage our skills in the optimization throughout the .NET, Windows, SQL and Exchange platform
- Configure to meet user experience, bandwidth and hardware requirements across wide area networks
- Scale flexibly up and out across applications and data tiers
- We understand performance scalability components
- Service grid architecture
- Deployment choice
- WAN performance optimization
- Load balance clustering
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- Web farm clustering
- Exchange clustering
- SQL Server clustering
- SQL mirroring
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Support Managed Services
Organizations constantly struggle to balance resources between application maintenance and new application development and integration. We understand these resource challenges and offer on-going CRM support that:
Provides a flexible on-going support program to address production support, routine maintenance and administration , troubleshooting and problem resolution
Offers access to our resources at a fraction of the cost vs. hiring full-time employees
Defines a monthly retainer-based model that “right sizes” the level of commitment to help minimize your business risks and tailored to your needs
