Insurance
Edgewater Technology focuses on meeting the diverse needs of our insurance clients by providing strategic solutions to wide-ranging organizational challenges. Bringing a synergistic blend of specialty services including business advisory, analytics, data management, and technology expertise, we help organizations achieve initiatives, overcome system constraints, and exceed the demands of their agents and clients.
Specific insurance services offerings include:
- Policy Administration Systems –Selection, Implementation, Integration
- Legacy Modernization and Integration
- Policy 360
- Enterprise Data Management and Reporting
- ISO Rating and wcPrism
- Large Scale Custom Development
Problems and Their Symptoms
+ Ineffective Web presence inhibits ability to engage deeply with consumers and producers.
+ Inflexible back office systems hamper when creating or modifying products in response to market and regulatory pressures.
+ Customer service suffers because of a multitude of internal applications.
+ Reliable decision making is stymied due to poor quality data, data timeliness and visibility.
+ Operating efficiency and customer service hindered by manual or paper based processes.
+ Product value proposition weakened by bland, inconsistent or inaccurate documents.
+ Revenue threatened by competition from national direct writers.
Solutions
Insurance Data Services
The major question is “Where to start?” Too often we are all too keen to embark on data projects without the correct planning and thought process.
Legacy Modernization and Integration
Embarking on a “Legacy Sunset” project is not only a major undertaking it comes with considerable risk and not necessarily the benefit once thought.
Policy 360
Do you have a single vision of your customer, including claims, bill and policy data?
Policy Administration Systems
There are a number of key questions that need to be answered before starting down this road. Unfortunately, we have found that they rarely are.
Web Portal Strategy
Documented current systems and procedures to improve Website and optimize customer service with three distinct portals.